Delivery
Delivery Schedule
We will send the book as soon as we can after carefully packing it. Availability dates are there as a guide and are subject to change. We will process your order within 48 hours of stock being available and/or signed. Delivery times are outside of our control, but for UK deliveries, orders are shipped within 2-3 working days (it may take slightly longer during busy periods).
Guarantee
All books are printed profesionally.
Postage & packaging charges (UK only)
Within the UK, your purchase will be posted to you by First Class. Our charges (including packaging) are as follows:
£2.50 per book for individual orders/shipments. If you purchase a number of titles that are released in the future we will send them separately unless you have agreed with us prior to ship them all in one shipment. We will not hold books for more than 2 weeks!
If you wish to purchase large quantities, please contact us for shipping options.
These costs are subject to change should costs to us increase.
Returns
Can I return my item for an exchange or refund? (if it’s unwanted, incorrect, faulty or damaged)?
We want you to be entirely satisfied with your purchase. We are happy to refund or exchange unwanted items that are returned to us within 14 days (unless they are dedicated on request/purchase), provided they are in perfect condition. Please specify if you require an exchange or whether you would like a refund.
For the return, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items. All goods must be returned with proof of purchase, in original packaging and in resalable condition. All refunds and exchanges are processed at our discretion.
To understand our obligations as a merchant in the UK consult “The Consumer Protection (Distance Selling) Regulations 2000” which can be found at: http://www.legislation.gov.uk/uksi/2000/2334/contents/made